Tuesday, August 18, 2015

Dealer sold me wrong trim level.

A bit over a week ago I was at a dealership and signed for a 2015 Hyundai Elantra Limited. This is the vehicle that I was told I was looking at, and the one that their computers say they sold me. However, this is not the actual vehicle I have. I have a 2015 Hyundai Elantra SE. Although I can't find anything in paper work specifying it as an SE, and there's no badge with SE or Limited like you usually see, I'm 100% sure it's an SE. The vehicle I have has literally none of what the Limited should have.

Along with that, they did an abysmal job detailing the vehicle, if they did it at all. The headboard is scuffed next to the ignition, and there's broken safety glass the passenger air vent and door handle, implying it was in an accident, something that was never mentioned.

I plan on going to the dealer tomorrow and talking to them. I was looking for some input on what to say and ask for. Whether they made a clerical error or not is none of my concern. For me, it's unacceptable to be expected to pay $4,450 more for extras I don't have.

submitted by ItzzFinite
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